How can we help you?

Search our knowledge base or browse categories below

Browse by Category

Booking & Reservations

Learn how to search and book flights

  • How to book a flight
  • Modifying your booking
  • Group bookings
  • Multi-city flights

Payments & Pricing

Information about payments and refunds

  • Accepted payment methods
  • Price guarantees
  • Refund process
  • Currency conversion

Cancellations & Changes

Policies for canceling or changing flights

  • Cancellation policy
  • Rescheduling flights
  • Flight exchange options
  • Refund timelines

Flight Information

Everything about your flight experience

  • Baggage allowance
  • Seat selection
  • Check-in process
  • Flight status updates

Travel Protection

Insurance and protection options

  • Travel insurance
  • Flexible tickets
  • Trip cancellation
  • Medical emergencies

Account & Profile

Managing your GateFare account

  • Creating an account
  • Password reset
  • Booking history
  • Email preferences

Frequently Asked Questions

What is GateFare?

GateFare is a premium flight inquiry platform that helps you discover and book luxury flights with personalized service. We partner with leading airlines to offer you the best travel experiences.

How do I book a flight?

Simply enter your departure city, destination, date, and number of passengers on our homepage. Browse available flights, select your preferred option, and complete the booking wizard with passenger details.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure payment methods. All transactions are encrypted and secured.

Can I cancel or modify my booking?

Yes, you can modify or cancel your booking depending on the airline's fare rules. Flexible ticket options are available for added peace of mind. Contact our support team for assistance.

How do I select my seat?

During the booking process, you'll have the option to select your preferred seat on the seat selection step. View the aircraft layout and choose from available seats.

What is your baggage policy?

Baggage allowance varies by airline and ticket type. You can add checked baggage during booking or contact the airline directly for specific policies.

Still need help?

Our support team is available 24/7 to assist you with any questions or concerns